Eye Practice Strategic Performance Points of Analysis:
- Patient experience; including factors that affect strategic performance of the the practice such as new patient access, return appointment access, urgent care availability and organized programming focused on chronic conditions.
- Referral source management; growth and development of the referral base; type of patients referred by external providers (by specialty, presenting problem, geography, etc.)
- Patient self-referral; presenting reason by demographic cohort and geographic market.
- Creation of demand for clinical services by service/ program, from aninstalled patient base; how the installed base responds to the availability of services and programs promoted.
- Payer mix state and trajectory; for new and existing patients with analysis of reimbursement rates per services provided and out-of-pocket expenses required from patients per payer plan.
- Provider productivity, by WRVU, arranged by major type of clinical service and providers (new and established patients.)
- Patient diagnosis and complexity analysis across the practice; a profile of the patients by clinical type and provider type (e.g., ophthalmologists and optometrists.)
- Revenues by major clinical service and patient diagnostic category and WRVU’s generated per payer class.
- Out-of-practice patient referrals by provider, including reason and referral source.
- Net revenue productivity per non-provider full-time equivalent (FTE.) This is a measure of non-provider staff productivity and trends.
- Net revenue productivity trajectory per WRVU produced; the net revenue earned per average provider WRVU produced.
- Owner (or provider) compensation trajectory per WRVU produced.
- Relationship of non-surgical WRVU’s produced to surgical (and other complex units of service.)
- Net revenue allocations for major enterprise services/ products sold; clinic, surgical, optical, ATL’s, etc. per average WRVU produced.)
- Ratio of non-surgical WRVU’s to surgical.
- Allocation of new patients by provider, including presenting problem.
