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Daniel K. Zismer, Ph.D. Is the Co-Chair, Co-Founder and CEO of Associated Eye Care Partners. He is also Endowed Scholar, Professor Emeritus and Chair, Department of Healthcare Administration, School of Public Health, University of Minnesota.
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Gary S. Schwartz, MD, MHA is Co-Chair and Executive Medical Director of Associated Eye Care Partners, and President of Associated Eye Care. He has served on the Board of Trustees of the American Academy of Ophthalmology, and as president of the Minnesota Academy of Ophthalmology.
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Since the dawn of the medical group practice, physician leaders and practice administrators have leaned on financial accounting data for most strategically and managerially important practice performance decisions. The reason why is unassailable; business success is quantified in terms of dollars and cents. The main challenge of relying on accounting data alone for critical decision-making is the conventions and logic of financial accounting and reporting, while useful and required, are not always sufficient. The reason is accounting conventions and reporting can leave a knowledge gulf between results and rational decision-making. Managerial decisions based upon financial accounting results alone require interpretation, interpolation, judgment, and wide tolerances for decision risk.
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This learning module discusses the dozen most helpful behaviors of leaders who seek a high-performing, healthy organizational culture.
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